Archive for the ‘How Timeshare Works’ Category

Do RCI and Interval International Give Preference to Big Timeshare Companies

Wednesday, August 12th, 2009

Many timeshare owners are frustrated with exchanging their timeshare with RCI or Interval International. There has been a lot of speculation that if you don’t own a timeshare with one of the big companies like Disney Vacation Club, Hyatt, Hilton, Westin, Marriott Vacation Club, or Diamond, that you can’t get good exchanges.

Disney's Old Key West Resort

Disney's Old Key West Resort

The theory is that RCI and II hold out the best timeshare exchange inventory to give to the owners in these high end properties. Also, if the owners in the high end properties don’t use or exchange their weeks, they rent them out – so nothing good ever gets to the rest of us.

Interval International seems to get the worst press regarding this, so I looked at my last 10 timeshare exchanges with them to get a better perspective.

The fixed week I exchange in II is a 2 bedroom on Hilton Head Island,  SC at the Swallowtail at Sea Pines Resort. Hilton Head has good exchange power but the Red week I own in October is one of the weakest exchanging Red weeks. The resort is 30 years old and although it has been updated and is in good condition, it no longer has the 5 Star rating it once had.

It was built, like many of the older timeshare resorts, more like a full ownership condominium project than a “resort”. It has a swimming pool, tennis court and a few bar-b-ques but that’s it. It certainly doesn’t compare to the newer resorts like Disney’s Hilton Head Island Resort or Marriott’s Grand Ocean Resort, but it is a very pleasant place to stay.

Golf on Hilton Head

Golf on Hilton Head

Today, Interval International has 3 ratings for the resorts affiliated with them. They are Premier, Select and all the rest. My resort fall into the “all the rest” category. Based on all the criteria of my timeshare, you wouldn’t think I’d be able to get good timeshare exchanges. Especially if you believed that only owners of high end properties do.

Here’s a list of my last 10 II timeshare exchanges:

Capistrano Surfside Inn, San Juan Capistrano, CA, Labor Day Week, 1 Bedroom unit
Westin Kaanapali Beach, Maui, HI, Week 50, Studio unit
Hanalei Bay Resort, Princeville, HI Week 7, 1 Bedroom AND Sands of Kahana, Maui HI, Week 8, 2 Bedroom unit
Marriott’s Ocean Point, Singer Island, FL Week 18, 2 Bedroom unit
Grand Timber Lodge, Breckenridge, CO, Week 37, 3 Bedroom unit
Westin Kierland Villas, Scottsdale, AZ, Week 18 1 Bedroom unit
Marriott’s Newport Coast, Newport Beach, CA, Week 19 2 Bedroom unit
Marriott’s Summit Watch, Park City, UT Wk 23 2 Bedroom unit
Marriott’s Cypress Harbor, Orlando, FL, Week 23 2 Bedroom unit

Hanalei Bay Resort

Hanalei Bay Resort

So part of the theory at least – that you can’t exchange into the high end resorts unless you own one – is proved false in my case. All of the resorts listed are ranked by Interval International as Premier Resorts, the highest rank they give, while my resort is ranked the lowest. The other part of the speculation about exchanging into high end resorts, that all of the Prime weeks are used, rented out or given to other high end timeshare owners for exchange, can’t be so easily determined by my exchanges. That’s because other than 2 back to back, prime winter weeks in Hawaii (the very definition of a difficult exchange), the rest of my timeshare exchanges were in the off peak times. This was, however, by design on my part and not just taking anything that became available. I generally avoid traveling during peak season.

Many timeshare owners don’t realize that success in exchanging a timeshare is determined by actions they have power over as well as the built in exchange power of where and when they own. 2 people owning the exact same thing in the same resort can experience completely different results when exchanging in either RCI or Interval International. To get a look what you can do significantly enhance your exchange power and get better exchanges, go to http://TheTimeshareExpert.com

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges.

I would love to have you share your opinions and personal insights on this blog.

For 10 FREE videos on getting better timeshare exchanges in RCI and II, go to TheTimeshareExpert.com.

Join me on:

Twitter: My Space http://twitter.com/TimeshareExpert

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How To Exchange A Timeshare: The 2 Most Misunderstood Words

Thursday, August 6th, 2009
Concepcion Bay

Concepcion Bay

There are 2 words that many timeshare owners fail to understand that keeps them from getting good exchanges with RCI and Interval International.

Many people interpret “not available” to mean that it will never be available.  So they hang up the phone thinking that the exchange process doesn’t work and the whole thing is a scam.

Their frustration stems from the fact that their salesperson made it sound like doing an exchange would be just as easy as reserving a hotel room. But it’s not! It’s much easier getting hotel rooms because there are so many of them and they are generally only 65% occupied. More importantly, hotels know their availability in advance unlike RCI and Interval International.

But doing a timeshare exchange isn’t the same as reserving a hotel. As timeshare owners we trade off the ease, availability and expense of reserving a hotel room to get larger more comfortable condos for our family. And when a timeshare exchange is done right, we get to stay in really nice resorts for a fraction of what we would normally have to pay.

But neither RCI nor Interval International know the availability of any timeshare resort in advance. They have to wait until the owners in the timeshare resorts deposit their weeks into their exchange pools before they can offer it us. If every timeshare owner deposited their weeks on or before Jan 1 of each year, then doing a timeshare exchange would be easier and more like making a reservation in a hotel.

But in the real world both exchange companies receive deposits throughout the entire year and not all at one time. That’s the reason that owners are told that their request is “not available” nearly every time they want to do a timeshare exchange. The important thing to understand is that just because you’re request isn’t available the day you ask doesn’t mean it won’t become available at a later date. You see “not available” in timeshare speak really means that there’s a waiting list of people who have already requested the EXACT same thing as you.

So whenever you hear “not available” you should immediately ask to be put on the waiting list.  RCI and Interval International call that doing a pending search or request.  Now, WHETHER your request becomes available will depend on WHERE you come in on that waiting list and is another very important aspect of doing a timeshare exchange.

So one of the keys to getting a good timeshare exchange is in understanding that there will ALWAYS be a waiting list for the best resorts and/or peak travel periods. Rather than being frustrated with it, accept it and learn how to work it to your benefit. Frankly, the more people that don’t understand what “not available” really means, the better your chances of getting what you want on exchange.

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges.

I would love to have you share your opinions and personal insights on this blog.

For 10 FREE videos on getting a better exchange in RCI and II, go to TheTimeshareExpert.com.

RCI TV: New Timeshare Exchange Tool

Wednesday, July 29th, 2009
Sunset in Cabo San Lucas
Image via Wikipedia

RCI has just launched a great new resource that will help you greatly with planning your timeshare exchange.  It’s called RCI TV.  It’s a new and innovative technology that enhances member experience by delivering important information by way of video.

RCI TV offers an entertaining and educational network filled with stories about RCI, products and services, and travel and resort information.

It’s hosted by the likable “Dan The RCI Guy” and consists of different channels you can click on to get more information.  As of now the 5 channels consist of; 35th Anniversary, Meet RCI, New Releases, Previews and Destination Reviews.   Unless you want promotional and background information about RCI you can forego the first two channels.

The New Releases channel demonstrates how to use RCI’s new search feature, Enhanced Search.    Enhanced Search has radically changed the online experience by providing members with a broad view of real time exchange vacations available to them and the ability to search using filters to help find the exact vacation experience they want.

On the Preview channel Dan talks about new features to expect in the near future.  Some nice enhancements to come are email notifications of the status of your current search, instant confirmations, side by side comparison or two resorts at once and personal resort recommendations based on your previous exchanges.

On the Destination Reviews channel you’ll find excellent recommendations of things to do on your timeshare exchange in different vacation areas.  Each video is only about 5 minutes long, shot in HD and worthy of being on The Travel Channel.

Currently there are 14 different vacation destinations with many more to come.  The videos on Hilton Head Island and Cabo San Lucas, two places I’ve lived and worked, included most everything I would recommend to someone headed there.

There will be a new channel called “Resort Showcase” to show off different resorts in HD.  They currently have 50 resorts signed up but the channel is not live yet.  This will be a great resource to use when doing a timeshare exchange, especially now that you’re able to see availability real time.  Now, instead of seeing a few old photos of a resort you’re interested in, you’ll be able to see new HD videos of the resort.

Here’s what the president and CEO of RCI had to say:

“The response to RCI TV and our Resort Showcase channel has been overwhelmingly positive. The response in Mexico alone was so tremendous that we were asked by both developers and the Government in that great ‘vacation nation’ to develop a destination promotion along with an all-inclusive channel to help spotlight the many features that the all-inclusive resorts there have to offer.  This is just one more way that we are working to support and promote our affiliates worldwide.”

To read the whole article, click here.

When doing a timeshare exchange we need all of the help we can get and RCI TV promises to be a very useful tool.

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges.

I would love to have you share your opinions and personal insights on this blog.

For 10 FREE videos on getting a better exchange in RCI and II, go to TheTimeshareExpert.com.

Join me on:

Twitter: My Space

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Do Big Timeshare Companies Get Preference With RCI and II?

Tuesday, July 21st, 2009

I was asked a question the other day about whether timeshare owners in companies like  Disney, Hyatt, Marriott, Westin, Diamond, WorldMark and Hilton get preferential treatment when exchanging through RCI or Interval International.  I feel that big companies may get some extra privileges for their owners from both RCI or II but no one knows for sure. 

What I can tell you is that when an owner wants to do a timeshare exchange out of one of these high end timeshare companies, that a specific week from a specific resort still has to be deposited with RCI or Interval International.  And that’s what determines your trading power.  Therefore,  the better the resort and week you give up, the better your exchange.

But what about big companies like Diamond and WorldMark? Although Diamond claims more than 100 resorts and WorldMark more than 50 in their chain, many of them are third rate.  So if Diamond deposits a September week from the Coconut Palm Beach Resort for one of their members, they won’t have a lot of trading power.  That is, of course, unless II gives Diamond special treatment.

I’ve found that Interval International is now focusing more than ever on quality-of the week and resort deposited.  So my suggestion is to find out if you can pick which week and which resort you want deposited in RCI or Interval International.  For instance, if you’re a Diamond member, see if you can pick a February week from their Maui Resort or something similar.

They will probably tell you that “with Diamond it doesn’t make a difference which week is deposited.”  Don’t believe it.  Be persistent.  Most likely they won’t let you pick the exact week and resort so make them put in a good one.  Again, don’t let them tell you it doesn’t matter.  The reservation clerk believes that because they have been trained that way.

If you really want to nail it, then, oh dread, go through your closing documents to see what your rights are when exchanging.  They should be in there.  I’d also ask for the policy to be emailed to you. 

You may think this a lot of work but when it comes to exchanging you want  the most power you can get.  Never let some low level Owner Services reservation person convince you that all weeks are the same when it comes to exchanging.

You should also call RCI or Interval International  to ask if all weeks from your resort club exchange equally.  They will typically tap dance around such questions but do this everytime you’re on the phone with II.  I’ve gotten some really good information from II representatives that happened to be in a good mood that day.

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges. 

I would love to have you share your opinions and personal insights on this blog. 

For 10 FREE videos on getting a better exchange in RCI and II, go to TheTimeshareExpert.com.  

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The Manhattan Club: Why Their Owners Have to Reserve So Far in Advance

Friday, July 17th, 2009

I came across a question on a blog that I answered about why an owner at the Manhattan Club now had to book at least 9 months in advance to get a
reservation when they could get a room in their Hilton Club New York City timeshare with only 1 day’s notice. My answer below pertains to all timeshares, not to just the Manhattan Club.  To see the article in full go to:

http://www.travel-plan-idea.com/cgi-bin/mt/mt-tb.cgi/1082

The problem with the Manhattan Club is that it’s sold out or nearly sold out. They probably sold 50 or 51 weeks of the year like all timeshares do so they are at maximum capacity, unlike hotels that work on about 65% occupancy.  You need to find out exactly what the reservation parameters are for booking in weekly increments or less than weekly increments.

Manhattan Club

Manhattan Club

Typically, you can reserve a week of time more in advance than shorter stays. You’ll also want to find out if certain members have priority, or a longer booking window. This is not an uncommon perk to offer to people that buy bigger packages. There’s nothing you can do about it, but it’s good to know.

You’ll face the same problem with Hilton Club New York City as they near sell out and will have to make your reservations further and further in advance.  Timeshare works best if you can plan 9 or more months in advance, unfortunate in your case, but get to know all of the reservation parameters for the Manhattan Club and your Hilton so you can adjust.

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges.

I would love to have you share your opinions and personal insights on this blog.

For 10 FREE videos on getting a better exchange in RCI and II, go to TheTimeshareExpert.com.

Which Exchange Company is Best to Use: RCI or II

Tuesday, July 14th, 2009

I was answering a question from a timeshare owner on another blog and decided to video it. I’ve been asked many times over my 20 years in timeshare which is a better exchange company, RCI or Interval International.  Check out a real life example in the video below.

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Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 21 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International, are the only books of their kind in the timeshare industry and designed to help you  master at the very complicated art of getting good exchanges. 

I would love to have you share your opinions and personal insights on this blog. 

For 10 FREE videos on getting a better exchange in RCI and II, go to TheTimeshareExpert.com.  

Interval International to Launch Short Stay Exchange

Monday, April 6th, 2009

Big news for Interval International and its members.  According to Perspective Magazine, the industry’s most read B2B publication, II members will soon be able to exchange for less than a week.  According to II it’s set to launch this spring, but other than the article in Perspective Magazine, (see below) details are lacking.

There’s nothing on the Interval International website yet but according to the article this option will only be available to Interval Gold members.  I’ve never been a fan of Interval’s Gold membership.  It costs an extra $54/year but this may now be worth it to many timeshare owners looking to take shorter, more frequent vacations.

How well it will work is yet to be determined.  If an Interval Gold member books 4 days in a resort, the entire week has to be taken out of inventory for all II members.

Read the article below for a little more detail and save Perspective Magazine in your favorites.  It’s a great timeshare resource to keep up to date with what’s happening in the timeshare industry.

According to Perspective Magazine,

“A leading global provider of vacation services, will debut its online ”ShortStay Exchange” program this spring, giving its upgraded, Interval Gold® members the opportunity to vacation in shorter increments.

“With today’s hectic schedules and tighter budgets, many consumers are opting for weekend or four-day vacations. “ShortStay Exchange”  allows us to provide great value to our members by expanding the overall flexibility of the vacation ownership product,” said Sharon Freed, senior vice president of consumer marketing for with Interval International. This enhancement also will be a great selling feature at Interval-affiliated resorts, since it offers buyers the chance to tailor their vacation time to fit their needs.”

In fact, the “ShortStay Exchange”  program reflects emerging consumer travel preferences. Research findings from the 2008 National Leisure Travel MONITOR show that “weekend trips” (defined as trips of four nights or less that include a Saturday) now represent 53 percent of all vacations taken by Americans.

Another program benefit is that the shorter stay encourages Interval Gold members, whether they transact in weeks or points, to trade their time for accommodations at resorts they have not previously visited, thus broadening their experiences within Interval’s ever-expanding network.”

Jeff Pierce, The Timeshare Expert, has taught thousands of timeshare owners the secrets to getting the best exchanges with both RCI and Interval International for over 18 years.

His two books, The Timeshare Exchange Bible – RCI Weeks Edition, and The Timeshare Exchange Bible – Interval International Edition, are the only and most authoritative in the timeshare industry.

I would love to have you share your opinions and personal insights on this blog.
For 3 free tips on getting a better exchange in RCI and II, go to http://www.TheTimeshareExpert.com

New Search Feature in RCI 3

Tuesday, February 24th, 2009

This is really interesting.  In my post last week I showed you the amount of timeshare weeks RCI made available to me from my 4 banked Whistler weeks.  Here they are:

Year          Size Unit      # of Weeks Available

2008            4/2                           131,072

2008            6/4                           136,512

2009            4/2                           106,616

2009            6/4                          106,616

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This week RCI shows even more availability:

Year          Size Unit      # of Weeks Available

2008            4/2                           131,194

2008            6/4                           136,718

2009            4/2                           107,995

2009            6/4                          107,991

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So my older banked weeks show only slightly more availability but my newer banked weeks show about 1,300 more timeshare weeks available in RCI.  This makes sense because, like I wrote in my Feb 5th post, January through March is “Exchange Season”.

Even though there is more availability, when I did a quick search today I noticed that  there were fewer premium weeks and resorts available than last week.

I really like this new feature in RCI but don’t be tempted to take your second or third choice when searching this way.  If you do see what you want, grab it and put it on a 24 hour hold immediately or it will be gone.  Let’s hope that Interval International will be doing the same thing soon.

For some free information on exchanging your timeshare, click here if you use RCI and click here if you use II.

New Search Feature in RCI

Tuesday, February 17th, 2009

You can now search RCI online the realtime availability your timeshare week will pull.  In my last post I wrote that if you have more than one timeshare week banked in RCI, being able to see this instant availability is a great way to monitor how effectively you’re maximizing your exchange power by comparing what one week pulls to the other.

For instance,  I own 2 weeks in Whistler, British Colombia.  Both are 1 bedrooms but one is a 6/4 sleeper and the other is a 4/2.  I now have 4 weeks banked with RCI -  both from 2008 and both from 2009.  Here’s  how many weeks are available to me from each banked week.

Year          Size Unit      # of Weeks Available

2008            4/2                           131,072

2008            6/4                           136,512

2009            4/2                           106,616

2009            6/4                          106,616

Notice how the first two weeks listed pulled about 30,000 more weeks than the last two.  The difference is not that the first two are 6/4 sleepers and the last two are 4/2 as one may expect.  The first two are 2008 weeks and the last are 2009 weeks.

The big difference between the two is when they were banked with RCI!  I banked two 4th of July weeks in 2008 and 2 in 2009.  But the 2008 weeks I banked in August 2007.  I didn’t bank my 2009 4th of July weeks until February.

I can’t say it enough.  Bank early! For 3 FREE exchange tips, Click Here Now!

New Feature in RCI

Wednesday, February 11th, 2009
You can now see, on-line and in real time,  which RCI timeshare resorts your banked week will pull.  It’s a great new feature RCI has added but if you don’t see what you want you’ll want to still do a pending request and get on the waiting list.
Here’s what you see on RCI’s home page:
 
Why Search When You Can Find?

Why Search When You Can Find?

Don’t be tempted to grab an exchange week that isn’t really what you want just to get confirmed.  While this is a great new service RCI provides the really great weeks and resorts won’t show for long.  And if you apply the secrets found in The Timeshare Bible you’ll be able to get into the best resorts.

If you have more than one timeshare week banked in RCI, being able to see this instant availability is a great way to monitor how effectively you’re maximizing your exchange power by comparing what one week pulls to the other.  More on this in the next post.